SMI IT SOLUTIONS PTE. LTD.Our Commitment
SMI IT Solutions Pte. Ltd. is committed to conducting business with the highest standards of integrity, transparency, and ethical behaviour. We believe that sustainable business success can only be achieved through honest and responsible practices. This Code of Business Ethics applies to all directors, employees, contractors, and representatives of SMI IT Solutions Pte. Ltd.
1
Anti-Bribery & Anti-Corruption
- SMI IT Solutions Pte. Ltd. has a zero-tolerance policy towards bribery and corruption in all its forms.
- We do not offer, give, request, or accept bribes, kickbacks, or any improper payments to or from any individual, company, or government official.
- We comply fully with the Prevention of Corruption Act (Singapore) and all applicable anti-corruption laws and regulations.
- We do not make facilitation payments of any kind, regardless of local custom or practice.
- All financial transactions are conducted transparently and recorded accurately in our books and records.
- Any employee or representative who is offered a bribe or suspects corrupt activity must report it immediately to the Director.
2
Respect for Human Rights
- SMI IT Solutions Pte. Ltd. is firmly committed to respecting and upholding human rights in all aspects of our business operations.
- We respect the dignity, privacy, and rights of every individual we work with, including employees, clients, contractors, and communities.
- We do not tolerate forced labour, child labour, human trafficking, or any form of modern slavery in our operations or supply chain.
- We support and comply with the United Nations Guiding Principles on Business and Human Rights.
- We provide a safe, inclusive, and respectful workplace free from discrimination, harassment, and abuse.
- We respect the rights of workers to fair wages, reasonable working hours, and freedom of association.
3
Fair & Honest Business Practices
- We compete fairly and do not engage in anti-competitive behaviour, price-fixing, market manipulation, or deceptive trade practices.
- We deal honestly with all clients, suppliers, partners, and government authorities.
- We do not misrepresent our products, services, capabilities, or qualifications.
- We honour all contractual obligations and commitments made to our clients and partners.
4
Conflict of Interest
- All employees and directors must avoid situations where personal interests conflict, or could appear to conflict, with the interests of SMI IT Solutions Pte. Ltd.
- Any potential conflict of interest must be disclosed promptly to the Director.
- Business decisions must always be made in the best interests of the company and our clients, free from personal gain.
5
Confidentiality & Data Protection
- We respect the confidentiality of information belonging to our clients, partners, and employees.
- We comply fully with the Personal Data Protection Act (PDPA) of Singapore and applicable data protection laws.
- We do not disclose or misuse confidential information for personal gain or any unauthorised purpose.
6
Gifts & Hospitality
- We only give or receive gifts and hospitality that are reasonable, transparent, and in accordance with local laws and customs.
- Gifts or hospitality must never be intended to influence a business decision or create an obligation.
- Any gift or hospitality above SGD 50 in value must be declared to the Director.
7
Environmental Responsibility
- SMI IT Solutions Pte. Ltd. is committed to minimising our environmental impact.
- We comply with all applicable environmental laws and regulations in Singapore.
- We encourage the responsible use of resources and support sustainable business practices across our operations.
8
Compliance with Laws & Regulations
- We comply with all applicable laws, regulations, and industry standards in Singapore and in every country where we operate.
- This includes but is not limited to employment law, tax law, data protection law, intellectual property law, and trade regulations.
- Ignorance of the law is not an excuse — all employees are expected to understand and follow the laws relevant to their role.
9
Reporting & Whistleblowing
- SMI IT Solutions Pte. Ltd. encourages the reporting of any suspected unethical behaviour, bribery, corruption, or violation of this Code.
- Reports can be made directly to the CTO at senthil@smi-it.com
- All reports will be treated with strict confidentiality.
- We do not tolerate retaliation against anyone who raises a concern in good faith.
10
Enforcement & Consequences
- Violations of this Code of Business Ethics will be taken seriously and may result in disciplinary action, including termination of employment or contract.
- Serious violations may be reported to the relevant authorities in Singapore.
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Our Pledge
"At SMI IT Solutions, we believe that ethical business conduct is not optional — it is the foundation of everything we do. We pledge to uphold these principles in every interaction, every project, and every partnership we undertake."
— Senthilnathan, CTO, SMI IT Solutions Pte. Ltd.
Contact Us
10 Jalan Besar, #03-04
Sim Lim Tower, Singapore 208787
UEN: 202231200R
senthil@smi-it.com
Document Info
This Code of Business Ethics is reviewed annually and updated as necessary to reflect changes in law, regulation, and best practice.
Last updated: June 2026